top of page
DSC06134.JPG
Private Policy.png

Privacy & Data Protection Policy

Mixology Group Ltd & Mixology School Ltd

This Privacy Policy explains how Mixology Group Ltd and Mixology School Ltd (“we”, “us”, “our”) collect, use, store, and protect personal data when you use our website or interact with our services.

If you have any questions about this policy or your personal data, you can contact us at: 📧 info@mixologygroup.co.uk 📞 07855 259296

We do not publish our registered office address online for privacy and security reasons. Our registered details are available on request or via Companies House.

1. Information We Collect

We collect personal information in the following ways:

Information you provide directly

  • When you complete an online form

  • When you book a course or event

  • When you email or call us

  • When you sign up for WSET qualifications

  • When you request information or support

This may include your name, email address, phone number, booking details, and any information relevant to your enquiry or course.

Information collected automatically

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Pages viewed

  • Time spent on the site

  • Cookie data (see section below)

WSET‑specific information

For WSET courses delivered by Mixology School Ltd, we are required to collect and share additional data with WSET Awards, including:

  • Full legal name

  • Date of birth

  • Gender (optional)

  • Email address

  • Exam registration details

  • Reasonable Adjustment or Special Consideration documentation (if applicable)

2. How We Use Your Information

We process personal data for the following purposes:

  • Delivering training, events, and WSET qualifications

  • Managing bookings and customer accounts

  • Responding to enquiries

  • Providing course information and updates

  • Personalising your experience

  • Meeting WSET regulatory requirements

  • Internal record‑keeping and quality assurance

  • Sending marketing communications (only if you opt in)

We may also use anonymised, aggregated data for business analysis and service improvement.

3. Marketing Preferences

We will only send marketing communications if you actively opt in.

You can opt in or out at any time by emailing info@mixologygroup.co.uk or calling 07855 259296.

4. Cookies

Our website uses cookies to:

  • Improve your browsing experience

  • Understand how visitors use the site

  • Enable essential website functionality

  • Support booking and account features

You can manage or disable cookies through your browser settings.

5. Data Sharing

We only share personal data when necessary and appropriate.

We may share data with:

  • WSET Awards (for exam registration, certification, and regulatory compliance)

  • Payment processors (e.g., Stripe, PayPal)

  • Website and booking system providers

  • Event suppliers (e.g., glassware hire companies)

  • Professional service providers (e.g., accountants)

We do not sell personal data or share it with third parties for marketing.

6. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of these websites. Please check their privacy policies before submitting personal data.

7. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Object to or restrict processing

  • Withdraw consent (where consent is the lawful basis)

  • Request data portability

There is no fee for making a request.

To exercise your rights, email info@mixologygroup.co.uk.

8. International Data Transfers

Our website may involve the transfer of data outside the UK (e.g., hosting providers). Where this occurs, we ensure appropriate safeguards are in place.

By using our website, you acknowledge that internet‑based data transfers may occur.

9. Data Security

We take appropriate technical and organisational measures to protect your data, including:

  • Secure, password‑protected systems

  • Encrypted storage where appropriate

  • Restricted access to personal data

  • Secure disposal of data when no longer required

10. Data Retention

We retain personal data only for as long as necessary:

  • General training & event records: up to 3 years

  • WSET student records: minimum 3 years (WSET requirement)

  • Certification records: up to 5 years

  • Financial records: 6 years (HMRC requirement)

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Thank You

The Mixology Group Team

​

​

bottom of page